MOST ASKED
WHAT'S YOUR SIZE RANGE?
All of our sizes are Australian. If you're used to another sizing system, you can convert to Aussie sizes here!
Our bras come in band sizes 8 to 16, and cup sizes D to J.
Our swimwear comes in band sizes 8 to 16, and cup sizes D to H.
Our lingerie and bikini briefs are available in sizes 8 to 18.
All of our clothing is available in sizes 8D to 16J, and some styles are available in up to an 18J. You can see each item's size range on the product page.
DO YOU CARRY SPORTS BRAS, MATERNITY BRAS, OR MINIMISERS?
Unfortunately not!
We only carry the styles you can see on our website.
I'm used to bra sizes that look like 32DD, 36G, etc.
That's okay, we might carry your size and just call it something different!
Check your favourite bra's tag to see which country's sizing system it's using. Usually it will say UK 32G, US 34DD, etc.
Then convert that to our sizing system, Australian sizes, here!
I wear a size 6 band, will I fit any of your styles?
Right now our bras and bikinis start at an 8 band, but never fear, size 6 ladies!
All of our bikinis have ultra-adjustable back bands, designed to be able to bring in by two full band sizes. So in our bikinis, you can try your sister size in an 8 band and just bring it in to fit!
Should I just order my normal bra size?
Unfortunately bra sizes are not standardised across brands - so annoying, we know!
Your safest bet is to get sizing help from us before you try our designs for the first time. We want our items to fit you just as much as you want them to fit, let's work together to have the best shot of making that happen!
SIZING ADVICE
SHOULD I SIZE UP IN YOUR PIECES AS MOST SWIMWEAR RUNS SMALL?
We specialise in fuller busted swimwear and ensure that our sizing runs true to size to help you get the correct fit every time, so no, we recommend going with your usual size, unless you're between sizes in briefs (i.e. 12-14) and then sometimes we suggest you size up. All our styles are designed and fitted on actual women, so we take into consideration the female form when finalising our sizing for each style.
SHOULD I JUST PURCHASE MY USUAL BRA SIZE?
If you find the fit of your bra perfect - and we mean nice and firm band (doesn't ride up at the back), underwires sitting flush against your skin and no digging in/bulging/gaping - then you can purchase your usual bra size. Note: If your dress size is smaller than your bra size (i.e. you're a size 8 dress but wear a 12D bra, or you're a size 12 dress but wearing a 14F bra), then you might be wearing the wrong bra size and should get in touch. Your bra band should generally not be bigger than your dress size. If you think you’d like to check your sizing beforehand, you can do this via our e-Fitting service.
I'M BETWEEN SIZES - WHAT SHOULD I ORDER?
For our bikini briefs - if you’re between sizes, then size up to minimise any cutting in.
For our bikini tops - depending on the level of coverage you’d prefer, some sizes we’d recommend sizing up. For example, if you’re a size 12E/12F then for the Emelie Bikini Top we’d suggest you size up to a size 12F because it is a busty style. However, for the Ava Bikini Top, we’d suggest you stick with a 12E because it has a deeper cup compared with other styles.
If you’re not sure, then we suggest both reading the sizing and style advice for each product and sending a quick email to info@marvell-lane.com to quickly double-check.
WHY DON’T YOU HAVE YOUR SIZING CHARTS AVAILABLE ONLINE?
We don’t have our sizing charts online, as we have found people often get their measurements wrong, which then causes them to order the incorrect size. It can be a tricky business measuring yourself and measurements only tell part of the sizing story, especially with bra sizing! We recommend our e-Fitting service to all of our customers so we can assist with sizing after we get a few details from you.
YOU’RE OUT OF MY SIZE - IS THERE ANOTHER SIZE I CAN PURCHASE?
Luckily for you, you’re able to sister size in our swimwear (all styles minus the Emelie Top!). You can see our sister sizing charts here. We generally don't recommend people size up in the band for a sister size - only size down - so send us a quick email or size check so we can help you nail it!
WILL ANY PIECES WORK FOR A SIZE 6 BAND?
Good news! We're making most of our bikini tops available with adjustable backs just for people like yourself. This means that you can purchase your sister size. What do we mean by this? Depending on your cup size, you may be able to sister size up in the band (and down in the cup) and still get a really great fit in our adjustable back options. Best to check in with our team to make sure this is possible in the style you’re after.
DO YOU RECOMMEND THE SAME SIZE IN ALL BIKINI STYLES?
Generally, yes. That being said, a few different styles of ours have deeper or shallower cups, and depending on your bust size or your preferred level of coverage, you could fall in between cup sizes. For example, our best-selling Emelie Bikini Top has shallow cups and is designed to be a busty/revealing fit - some women love this and just order their usual cup size or some women prefer more coverage and size up. Best to check your sizing with us if you’re unsure.
DO YOUR ONE PIECES WORK FOR TALLER/SHORTER BODIES?
Torso length is sometimes the biggest issue for women when it comes to buying a one piece, regardless of whether you’re short in the torso or long in the torso! When people tell us they’re often too long in the torso for jumpsuits (when it comes to fashion, etc) then generally speaking, you may find the torso length too short.
We do our best to make our one pieces slightly longer so that more women can wear them! You’re more than welcome to order a one piece and return it if it doesn’t fit (please see our return policy for more info). We always suggest you reach out to our team to double-check any sizing queries you may have!
STYLING ADVICE
HOW DO I TIE THE CHLOE TOP?
Tying our Chloe top can sometimes be tricky – you can check out how to tie it here. The Chloe top is versatile – you can wear it with a lovely plunge front, or as a backless boat neck for more coverage.
WHAT’S THE DIFFERENCE BETWEEN THE STELLA AND EVIE BRA?
Our Evie Bra is a plunge style with a lace top edge, whereas the Stella is more of a balconette style with a mesh top edge. The Stella also is lower cut at the sides and has two strap positions on the front of the bra – this helps to hide your straps and band to give you more fashion options!
WHY DO THE STELLA AND EVIE BRA HAVE TWO SETS OF STRAPS?
Our Evie and Stella bras are designed with two straps to give you more fashion options! These bras are designed to only be worn with one set of straps at a time - the skinny ones are for your nice summer dresses and strappy tops. The thicker straps are for every day when your bra isn’t going to be shown. But, our straps are beautifully designed, so a lot of customers want to show them off!
SHIPPING & RETURNS
POSTAGE AND DELIVERY QUESTIONS
We address all postage and delivery questions on our Shipping page. Head on over and check it out!
DO YOU OFFER FREE RETURNS?
We're still a relatively small brand, and we currently offer free shipping on orders over $150 for domestic orders and $200 for international orders.
At the moment we unfortunately can't absorb the cost of free shipping, which is why we encourage all of our customers to do an e-Fitting with us to check that the sizing your ordering is the best option for you. Hopefully, as we continue to grow, we can one day offer free returns!
HOW LONG DOES IT TAKE TO SHIP AN ORDER OUT?
Generally, we get your orders out within 24 hours (during business days). If you order before 9am, we can usually get your order out the same day!
This can change during peak season and sale periods.
We use Australia Post to get your garments to you safe and sound.
MY RETURN SAY’S IT’S BEEN DELIVERED. WHEN WILL I GET MY REFUND/STORE CREDIT?
Once we receive your parcel back to HQ, we will process your return/store credit within 5 business days. We’ll send you an email to confirm we’ve got it – if you haven’t received a confirmation email after 5 business days, please email info@marvell-lane.com
MY GARMENT DOESN’T FIT - CAN I GET A REFUND?
Of course! We offer refunds, except during sales. Products purchased during a sale are only eligible for an exchange or credit note. You can look at our returns policy here.
CAN I CANCEL/MAKE CHANGES TO THE ORDER I JUST PLACED?
Yes! If you email us within two hours of purchasing, we can usually get you sorted. If it’s been longer than this, we still recommend emailing us to see if your order has been dispatched. Where possible, we do try and adjust orders. Please note that on occasion, it will not be possible to update your order before dispatch, so double-check you have the correct shipping address and have ordered the correct products.
GENERAL
UNDERWIRE BREAKTHROUGH - WHY DOES THIS HAPPEN AND HOW CAN I FIX IT?
We get it, there is nothing more annoying than an underwire poking out of its casing and unfortunately this can happen from time-to-time, despite our best efforts to 'bar-tack' them in place (sew the underwire casing closed really strongly and tightly with a special machine). Whilst we know it is annoying when an underwire pops through, the reasons it can happen is simple:
- The weight of supporting our breast tissue day-in and day-out places a lot of pressure on the stitching which on occasion can break, causing a small hole for the underwire to pop through. This is even more common with fuller busted women and supporting the additional weight of our busts; or
- Placing an underwired bra in a washing machine means you're placing a lot of centrifugal force on the underwires and casing when it goes through a spin cycle. This will absolutely cause an underwire to break through - it's only a matter of time. This is why we recommend you hand-wash your bras.
The good news that it is a super simple issue to repair and all you need is a needle and thread if you want to repair it at home! How to repair your underwire poking through:
Step 1: Push the underwire back into the underwire casing.
Step 2: Using a needle and thread stitch the hole closed. Starting below the hole, stitch upwards and over the top of the hole, then work your way back to the bottom of the hole. Going over the hole an extra time or two like this will ensure it won't poke through again. Tie a knot at the end when you're finished.
Note: a little repair kit from your local store will do the trick and you can always purchase a thicker upholstery thread to ensure it doesn't happen again.
Step 3: Once you've realised it is this simple to repair an underwire poking through, you can go and fix every other bra in your drawer as well!
ARE YOUR BIKINI TOPS BREASTFEEDING FRIENDLY?
All of our tops and one pieces are breastfeeding friendly and allow for easy access when needed. In saying that they do also offer great support and help to hold you in with little hands pulling and grabbing at you all the time! Note: Whilst we don't offer a wire-free option, you can safely wear a wired swimsuit if you're wearing the right size top. Why don't you try our e-Fitting service so we can help you get the right size?
I'M PREGNANT, WHICH BIKINI BRIEFS SHOULD I WEAR?
We recommend our Harper Briefs as they are a little bit lower cut and will sit under the belly. You will be fine in our high-waisted briefs until around 4-5 months, but after that time you'll start to feel them cutting into your growing belly. We don't recommend one pieces past 4 months because they can be quite tricky with a rapidly changing body shape!
CAN I PURCHASE TWO SIZES TO COMPARE AND RETURN THE ONE THAT DOESN’T FIT?
Yes this is definitely possible! We do ask that you get the incorrect size back to us ASAP so another busty lady can purchase her size. All returns need to be back at our HQ within 30 days of purchase, so have a quick read of our Returns Policy here! Why don't you quickly do a size-check with us in case we can steer you in the right direction? We do this all the time!
WHERE ARE YOUR PRODUCTS MANUFACTURED?
All of our products are manufactured in the PRC. We ensure our factories have the relevant certifications demonstrating the ethical working and payment conditions.
HOW DO I CARE FOR MY GARMENTS?
Please refer to the tag on your garment for caring instructions.
DO YOU SELL GIFT CARDS?
Yes! You can purchase a gift card here- what a lovely gift!