TRY BEFORE YOU BUY: POLICIES
We're so excited to partner with Mirra to offer our Australian busty ladies the option to try multiple sizes or styles before you pay!
Here's everything you need to know before giving it a shot.
YOUR RESPONSIBILITIES
You are responsible for:
- To be eligible for return, you must lodge your return via your Customer Portal within 4 days of receipt of your garments. So we recommend trying on your pieces as soon as you receive them and lodging your return (if needed) ASAP to avoid being charged for your entire order.
- Your 4 days starts the moment your items are delivered to you. This is an automated system that is triggered by Auspost marking your package as delivered. Don't worry, you'll receive reminder SMS messages so you don't forget how long you have left!
- Any unselected items must be returned in acceptable condition, as outlined below. Remember, they're going to another busty lady!
- You will be charged for all items still in your possession after four days.
- Please make sure you understand and accept all of the terms outlined on this page, as well as our partner Mirra's site here, before placing an order.
"AUTHORIZED" CHARGE
When you place a Try Before You Buy order, a pending charge for the entire amount will show up in your account. Don't stress, you haven't actually been charged yet!
This is a temporary freeze that is necessary to make this service possible. No money will actually leave your account until you complete your order. When you complete your order, you will only be actually charged for the fees outlined below, as well as the items you decide to keep!
Please note, frozen funds cannot be spent, so please budget accordingly.
SERVICE ELIGIBILITY
Right now, this service is only available for delivery to Australian shipping addresses.
ACCEPTABLE RETURNS CONDITION
Any items you return from your trial order must be:
- Unworn, minus being tried on
- Unwashed
- With tags on
- Free from marks or stains, including deodorant marks
- Free from odours
- Bikini briefs and one pieces must be tried on over underwear, and have their hygiene strip intact
- Ready for another busty lady to take home!
Unfortunately if your items are returned in subpar condition, we will be unable to accept them. You will be charged for the cost of the item, and it will be shipped back to you at your own expense.
FEES
By placing a trial order and providing your card information, you are accepting to be charged for the following fees:
- $4.95 flat shipping fee.
- Additional $10 fee, only if you decide to return all of your items.
- The cost of all items still in your possession after four days.
These fees will be charged at the end of the process, after you've decided what to keep and completed your order.
INELLIGIBLE ITEMS
You can add almost anything on our website to your trial order!
The only exception is lingerie briefs, for hygiene reasons. You can, however, buy lingerie briefs alongside your trial order. Simply add them to your cart as normal, and pay for them at checkout. We'll ship them with your trial items.
All lingerie briefs are final sale (for hygiene reasons). Please double-check your size with us if you're unsure.
QUESTIONS?
Don't hesitate to reach out to us at info@marvell-lane.com.